Refund policy

Return, refund & cancellation policy

Every item we sell is carefully inspected before it is dispatched from our offices. In the event that you are not satisfied with the goods, or they are faulty, and you inform us within seven days of your receipt of the goods, you may return the goods to us for a full refund or replacement. All products to be returned must be carefully repackaged in their original packing. Cancellations can be made prior to your order being dispatched, please contact us at enquiries@simplygone.co.uk or by calling us on 07792 749041 with your order number